2月7日，贾斯汀·比伯在微博发文问候中国的粉丝并回应新专辑预售推迟一事，他发文称：“Hello my friends in China. I want to let you know that you are not standing alone, and I believe we will conquer the virus together. Under this situation I decided to postpone the presale of my new album Changes. Thank you for your understanding. Be brave and strong. Wuhan Jiayou! ” 他在文中表示：“我想让你知道你不是孤军奋战，我相信我们会一起战胜病毒。在这种情况下，我决定推迟我的新专辑《Changes》的预售。谢谢你们的理解。要勇敢坚强，武汉加油！